Privacy Policy

At CRACOE ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cracoe.com (the "Site") and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Professional information relevant to our services
• Communication preferences
• Any other information you choose to provide through contact forms or communications

1.2 Automatically Collected Information

When you access our Site, we automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Referring URLs
• Pages visited and time spent on pages
• Clickstream data
• Date and time of access

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our services
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Communicate with you about our services, offers, and promotions
• Improve our website and services
• Monitor and analyze usage and trends
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We may process your information based on:

• Your consent
• Performance of a contract with you
• Our legitimate business interests
• Compliance with legal obligations

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf
• For legal reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With your consent: We may share your information with your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

7.1 Access and Control

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to rectify inaccurate personal information
• Right to request deletion of your personal information
• Right to restrict processing of your personal information
• Right to data portability
• Right to object to processing of your personal information
• Right to withdraw consent at any time

7.2 Opting Out

You may opt out of receiving marketing communications from us by:

• Following the unsubscribe instructions in our emails
• Contacting us directly at info@carcoe.com

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@carcoe.com
• Website: cracoe.com

This Privacy Policy constitutes part of our Terms of Service and is incorporated by reference therein.